Mass shootings have become all too commonplace, whether they are due to acts of terrorism, hate, or mental instability. Fortunately, there are things you can do to prepare, respond, and survive. This course offers information for everyone in a healthcare environment along with guidance on how to leverage the unique environment found within healthcare workspace when an active shooting event occur. This training course is designed for healthcare workers who could find themselves in an active shooter situation before law enforcement arrives and describes methods to limit the damage and save lives both before and during these traumatic incidents. During this session, you’ll learn what an active shooter is, how to prepare for one, how to respond to one, and how to recognize warning signs of potential violence.

This training presentation will explain how you can support diversity in our organization. At the end of the training session, you will be able to identify how we are diverse, understand the challenges and opportunities of workplace diversity, help avoid discrimination, and follow company policy.

• Identify the ways in which we are diverse;
• Understand both the challenges and the opportunities of a diverse workforce;
• Help avoid workplace discrimination;
• Follow organization policy

Unconscious bias (also known as implicit bias) can hurt morale, productivity, and innovation when it happens among employees. When it sneaks into critical workplace personnel and management decisions, it can be costly for your company in terms of lawsuits and discrimination charges. This course will benefit all managers, supervisors, and workplace leaders who are tasked with recruiting, hiring, and evaluating performance. Building on the concepts and strategies presented in “Recognizing and Overcoming Unconscious Bias,” this course offers strategies for eliminating unconscious bias from personnel decisions and how to recognize and counteract microaggressions that often stem from unconscious bias. After completing this course, supervisors should be able to identify their own unconscious biases and “interrupt” them when making critical personnel management decisions.

• Recognize how unconscious biases could be costly for your company;
• Identify and avoid common patterns, stereotypes, and biases that can affect workplace decisions related to recruiting, hiring, and employee performance evaluations;
• Identify and address your own unconscious biases and how they manifest in your daily interactions with employees;
• Identify and adopt strategies for making fair and objective personnel decisions

We all have unconscious biases (also known as implicit biases) that affect our interactions with others and how we view the world. These unconscious biases can have a negative effect in the workplace when they go unchecked. This course will benefit everyone who interacts with coworkers, customers, or anyone else as part of their job. After completing this course, learners will be able to identify and address their own unconscious biases and take steps to “interrupt” them when communicating and interacting with others in the workplace.

• Explain what unconscious bias is and how it differs from conscious bias;
• Identify common patterns, stereotypes, and biases that negatively affect the workplace;
• Assess and address your own unconscious biases;
• Apply strategies to isolate and overcome unconscious bias when it surfaces in your interactions with coworkers

In this overview of Compensation and Benefits in the Healthcare Industry, you will learn about different compensation plans and benefits as they relate to health insurance, retirement, and leave programs. We’ll also touch on why it’s important for you, as a healthcare facility administrator, to be aware of the benefits offered at your facility.

In an industry where decisions can mean the difference between life and death, the excessive turnover rate that often plagues the healthcare industry is a serious problem. Today, we’ll discuss how your facility can beat that trend by reducing turnover and increasing employee morale. You’ll learn what causes high turnover and why it’s bad for your organization. You’ll also learn how to retain great employees and simple ways to keep them happy and engaged.

Good training practice is critical in health care, because employee performance has a direct impact on the well-being of your patients. During this session, we’ll discuss how to assess training needs and how to develop effective training sessions. You’ll also learn best training practices when it comes to training new employees before they begin work, when they first begin work, and beyond.

By the time the session is over, you should be able to understand the purpose of the HIPAA Privacy Rule, identify covered entities, determine basic requirements of the rule, follow policies and procedures to protect patients’ health information, and use the HIPAA Privacy Rule to protect your own health information.

This training session is an overview of HR Laws in Health Care. During this session, we’ll discuss the human resources (HR) laws and regulations that you must be familiar with in order to effectively do your job as a healthcare facility administrator. The HR laws we are going to discuss in this training session fall under nine basic categories. Not complying with these laws can lead to costly lawsuits and noncompliance fines, so it’s important that you know and understand them.

This training session will help you understand why the most effective way to handle claims is to prevent them. We’ll look at how you can do that, as well as the differences between employment-based claims and insurance claims. We’ll also touch on why it’s important for you, as a healthcare administrator, to be familiar with the laws that protect your facility and your workers.

This training session focuses on hiring legally in the healthcare industry. During this session, we’ll discuss how to evaluate job applicants based on job-related criteria and how to conduct all phases of the hiring process to avoid discrimination. We’ll also discuss the importance of various fair employment laws and why handling all aspects of your hiring practice fairly and appropriately will go a long way to improving the success of your organization.

Unions can have a big impact on the healthcare field, so it’s important that those in Human Resources as well as supervisors and managers understand employer rights and restrictions under the National Labor Relations Act (NLRA). This course will explain the laws and regulations surrounding unions and what you need to know to protect your facility and also protect the rights of your workers.
By the end of this training session, you will be able to identify the basic provisions and prohibitions of the NLRA, distinguish the rights of employers and employees under the Act, recognize the influence of unions in the workplace, and understand how the NLRA and union contracts may affect your relations with employees.
Duration: 18 minutes.

In the healthcare field, where decisions have a direct impact on the lives of your patients, conducting performance evaluations is one of the most valuable tools you can use to not only track your staff’s competence but also to help them grow and develop as great employees. In this session, we’ll discuss how to prepare for your staff’s performance evaluations and how to measure their performance. You’ll also learn how to conduct an evaluation meeting and how to handle employee performance moving forward.

During this session, we’ll discuss the pressures of working in the healthcare field, the mental health issues that can arise from those pressures, and the benefits of personnel counseling when it comes to dealing with them. You’ll understand what it takes to build a successful counseling program and then learn a little about stress and how to deal with it. You’ll also learn about making your staff aware of your counseling program before finally learning how to handle staff complaints—along with the importance of ethics in counseling.

During this session, we’ll discuss all the aspects of good recruiting practice. In an industry as important as health care, where workers are responsible for caring for others, good recruiting practice is critical. We’ll discuss not only how to find employee prospects but also how to find those who will be the best fit. We’ll also discuss the hiring process on through to getting your new hire on board. Duration 15 minutes.

As an administrator, safety is a huge concern and a tremendous responsibility for you. In this session, we will look at safety risks in your healthcare facility—including how to identify infectious medical waste, how to handle and dispose of it, and how to prevent and react to hazardous exposures. Duration 21 minutes.

In this training session on tracking credentialing and training of healthcare employees, we’ll discuss your staff’s training and continuing education responsibilities as they relate to keeping their certifications and licenses current. Then you’ll learn how to keep track of your staff’s credentials by properly collecting, organizing, and verifying them. Duration 18 minutes.

Many people struggle to juggle a full-time job while also caring for young children, aging parents, and other responsibilities on a daily basis. It can feel like there are not enough hours in a day—that there are too many responsibilities at work and at home—and that you can’t complete tasks in either place—many people feel this way. This online employee wellness course helps trainees manage home and work responsibilities, stress, and daily expectations. The benefits to you, the employer, are numerous, from lower healthcare costs to increased employee productivity.

The main objective of this training session is to help you communicate effectively with employees about workplace emergencies. By the time the session is over, you should be able to communicate effectively before an emergency; communicate effectively during an emergency; and communicate effectively after an emergency. The first part of the session will address communication before emergencies to prepare employees to respond effectively in an actual emergency. The second part will cover communication during and after an emergency.

This course focuses on the skills required for effective communication on the job. Communication is the process by which people create and share information, and ideas with one another in order to reach mutual understanding and get work done. Effective communication in the workplace is therefore the foundation of positive and cooperative working relationships and productive, successful performance.

Accidents at home are the leading cause of injury-involved accidents. These accidents occur because there are no required rules to follow in the home, unlike the OSHA regulations we follow in the workplace. Many at-home injuries can be prevented if appropriate preventive measures are taken to eliminate or minimize hazards. This session is intended for all employees.

This presentation will cover how important it is that families be concerned about health. Preventive care, nutrition, exercise, and other factors play important roles. And especially for children, good health is essential—for them, now is the time when growth happens, some diseases may begin, and health habits are set for life.

As the workforce becomes more diversified and employers struggle to cope with the demands of a rapidly changing marketplace, these arrangements are becoming more popular and more common.

The main objective of this course is to provide you with the information you need to successfully perform while telecommuting and in other alternative work arrangements, and to make the most of what they have to offer you and the organization.

As the workforce becomes more diversified and employers struggle to cope with the demands of a rapidly changing marketplace, these arrangements are becoming more popular and more common.

The main objective of this course is to provide you with the information you need to successfully supervise telecommuters and other alternative work arrangements and to make the most of what they have to offer you, your employees, and the organization.

Mass shootings have become all too commonplace, whether they are due to acts of terrorism, hate, or mental instability. Fortunately, there are things you can do to prepare, respond, and survive. This course offers information for everyone in a healthcare environment along with guidance on how to leverage the unique environment found within healthcare workspace when an active shooting event occur. This training course is designed for healthcare workers who could find themselves in an active shooter situation before law enforcement arrives and describes methods to limit the damage and save lives both before and during these traumatic incidents. During this session, you’ll learn what an active shooter is, how to prepare for one, how to respond to one, and how to recognize warning signs of potential violence.

Your job in health care involves helping others. But sometimes doing your job could put you at risk of exposure to bloodborne pathogens. We will talk about what bloodborne pathogens are, how you might be exposed to them, the precautions you can take to successfully prevent exposure, and what to do if you are exposed. Fortunately, your chance of being exposed to bloodborne pathogens on the job is small. But keeping that risk to a minimum is important to us all.

This training session covers electrical safety for unqualified persons. “Unqualified” persons are machine operators, operators of powered industrial trucks, construction workers, and others who are not qualified to perform electrical work but who still face the risk of electrical shock and need to know important information about the hazards of electricity to prevent serious injury. This course is meant to supplement hands-on or classroom training that your employer must provide to familiarize you with the specific electrical hazards of your job.

Unfortunately, workplace emergencies are a fact of life. Fortunately, they don’t happen often. But when they do, the result can be very bad for us and for our patients. To minimize injuries, loss of life, and damage to the facility, we must all be prepared to act effectively in a variety of possible emergency situations.

By the time the session is over, you should be able to understand the purpose of the HIPAA Privacy Rule, identify covered entities, determine basic requirements of the rule, follow policies and procedures to protect patients’ health information, and use the HIPAA Privacy Rule to protect your own health information.

Healthcare facilities, such as hospitals, physicians’ offices, dental practices, blood banks, veterinary hospitals/clinics, and medical research facilities and laboratories, generate medical wastes. As a healthcare worker, you may be exposed to medical wastes on the job. For example, patient care workers, housekeepers, maintenance personnel, and others may all be involved in handling medical wastes or at least come in contact with these materials. Some medical wastes can be hazardous to your health. This course is designed to explain the hazards of medical wastes, the precautions you can take to protect yourself from harmful exposures, and the procedures you must follow to protect yourself and your facility coworkers from the hazards of medical wastes.

Hazard communication is a requirement of state and federal law. The standard, which is also referred to as the worker right to know standard, makes sure that you know all about the possible dangers of hazardous chemicals that you may come into contact with as a healthcare worker and gives you the information to protect yourself from those hazards. Your employer is required to provide you with this information for the hazardous chemicals present in your workplace.

In this online training session, employees will learn how to identify patient-handling hazards, understand basic rules for safe patient lifts and transfers, use mechanical lifting and transferring equipment to avoid back injuries, prepare properly for patient lifts and transfers, and use safe techniques in a variety of patient life and transfer situations.

The main objective of this training session is to help you avoid slip, trip, and fall hazards and prevent accidents. This course focuses on Occupational Safety and Health Administration, or OSHA, requirements and best practices. It does not address rules or guidance issued by other agencies or organizations such as the Joint Commission that may also apply to you.

Today, you’ll learn why using the right PPE for the job is so important. You’ll also learn about hazards that require PPE and how to select, use, and maintain your PPE so that it can always provide the protection you need. The main objective of this training session is to provide you with an awareness of how to use PPE effectively to protect against job hazards. This course focuses on Occupational Safety and Health Administration, or OSHA, requirements. It does not address rules or guidance issued by other agencies or organizations such as the Joint Commission that may also apply to you.

Millions of workers like you wear respirators in workplaces across a wide variety of industries to protect against poor oxygen environments, harmful dusts, fogs, smokes, mists, gases, vapors, and sprays. But just wearing a respirator is not enough. You need to know how to properly fit, use, inspect, and maintain your respirator to fully protect yourself from these respiratory hazards. If you don’t, these hazards can cause cancer, lung impairment, lung diseases, or even death.

Millions of workers wear respirators in workplaces across a wide variety of industries to protect against airborne contaminants and poor oxygen environments. But just wearing a respirator is not enough. Respirator users must know how to properly fit, use, inspect, and maintain their respirators to fully protect against respiratory hazards. This course will help you recognize respiratory hazards in your workplace and show you how to use and maintain respirators to keep yourself safe. By the end of the training, you will be able to identify common respiratory hazards and explain why respirators are necessary to protect against these hazards; describe how a respirator operates and recognize the capabilities and limitations of each type of respirator; safely wear and use your respirator; properly inspect, maintain, and store your respirator; recognize emergency situations and medical symptoms that limit the effective use of respirators; and summarize your employer’s obligations under the Respiratory Protection Standard. This course does not address the requirements for employees who voluntarily use respirators or for interior structural firefighters.

SStress can be harmful to our health and increase mental health challenges. Mental health challenges can include clinical mental illness and substance use disorders as well as other emotions like stress, grief, or feeling sad and anxious. Fortunately, there are steps you can take to manage stress, as well as improve mental health and well-being. This session is intended for all employees.tress can be harmful to our health and increase mental health challenges. Mental health challenges can include clinical mental illness and substance use disorders as well as other emotions like stress, grief, or feeling sad and anxious. Fortunately, there are steps you can take to manage stress, as well as improve mental health and well-being. This session is intended for all employees.

Can you identify the signs of workplace violence and the risks of a violent incident happening at your workplace and know how to defuse the situation? Workers in hospitals, nursing homes, and other healthcare settings face significant threats of violence, and there are factors that contribute to this risk, including working directly with people who have a history of violence or who may be delirious or under the influence of drugs.  This presentation will train workers in healthcare facilities in California to recognize the signs of violence and the risk factors that can lead to violent acts and deal effectively and safely with threats and incidents of workplace violence. This course is designed to meet the requirements of California’s Workplace Violence Prevention in Health Care rule, but it can be adopted by any healthcare facility that adopts the California rule as their own policy.  When the training is completed, trainees will be able to identify the risks and causes of workplace violence, recognize potential perpetrators of violence, spot the signs of violence, respond effectively to threats and violent acts, and report any violent or uncomfortable situation immediately.