Workplace Violence Prevention in New York: Retail Workers

Course Description:

Workplace violence refers to any act or threat of physical violence, abuse, harassment, or intimidation against an employee that occurs at the workplace. Workplace violence can occur across all different kinds of industries and occupations. This course focuses on preventing workplace violence for retail workers in New York. In addition to this course and to be compliant with New York’s Retail Worker Safety Act (NYS Labor Law, Section 27-e), employers must provide employees with the store’s workplace violence prevention policy and give store-specific training on:

  • Worksite-specific list of emergency exits (a detailed list or a floor map with emergency exits)
  • Staff meeting location in the event of an emergency
  • Emergency-related devices (including fire alarms) and how to operate them
  • Additional emergency procedures (e.g., specific procedures for an evacuation)
  • Security-related devices (including personal response systems and panic alarms) and how to operate them
  • Store-specific security problems and how to address them (this information only needs to be provided to supervisors)
Course Duration: 38 minutes

Why “Workplace Violence Prevention in New York: Retail Workers” Matters:

At the completion of this course, the participant will be able to:

  • Recall the actions New York retail employers must take to promote worker safety
  • Identify workplace violence risk factors for the retail industry
  • Recall how to prepare for an emergency evacuation
  • Recognize the signs of potential violence
  • De-escalate potentially violent situations safely
  • Respond appropriately to violent situations, including active shooter events