Shared Emails and Microsoft Groups (2026)
Course Description:
In this Bigger Brains course, you’ll learn how shared email solutions can streamline communication and improve teamwork across your organization. You’ll see the different options available for sharing email in Outlook and explore when to use tools like distribution lists, shared mailboxes, or Microsoft Groups. You’ll learn what M365 Groups are, how they work, and the benefits and limitations they bring to team communication.
You’ll also learn how to create and manage a Microsoft Group, set permission levels, and work confidently with shared folders. As you progress, you’ll explore best practices for collaboration, compare key features of the different sharing options, and see common scenarios that illustrate which method works best in each situation. By the end of this course, you’ll be equipped to select and use the most appropriate shared email solution for your team’s needs.
Why “Shared Emails and Microsoft Groups (2026)” Matters:
• Describe the benefits of using shared email solutions
• List the available options for sharing email
• Define M365 Groups
• Identify the benefits and limitations of groups
• Create and manage a group
• List best practices for Groups, folder sharing, and collaboration
• Define distribution lists and describe their uses
• Define and access shared mailboxes
• Share specific folders from your inbox
• Explain permission levels
• Manage shared folder access
• Compare key features of sharing options
• Identify common scenarios and solutions
