Recognizing and Overcoming Unconscious Bias for Employees and Supervisors in the Healthcare Industry

Course Description:

We all have unconscious biases (also known as implicit biases) that affect our interactions with others and how we view the world. These unconscious biases can have a negative effect in the workplace when they go unchecked. This course will benefit everyone who interacts with coworkers, customers, or anyone else as part of their job. After completing this course, learners will be able to identify and address their own unconscious biases and take steps to “interrupt” them when communicating and interacting with others in the workplace.

• Explain what unconscious bias is and how it differs from conscious bias;
• Identify common patterns, stereotypes, and biases that negatively affect the workplace;
• Assess and address your own unconscious biases;
• Apply strategies to isolate and overcome unconscious bias when it surfaces in your interactions with coworkers