Problem Solving for Supervisors

Course Description:

Problems are a fact of your daily working life. You can’t avoid them. The best you can do is recognize them and try to solve them before they cause more problems. Learning to identify problems and develop effective solutions is one of the biggest challenges any supervisor faces. At the same time, the skill with which you deal with problems on the job has a direct impact on your effectiveness as a supervisor and on your career success. The problem-solving methods you will learn in this session can help you identify and resolve work problems more quickly and effectively, and consequently, be more successful in your job.

Why “Problem Solving for Supervisors” Matters:

Problems are a fact of daily working life. They can’t be avoided. The best you can do is recognize them and try to solve them before they cause more problems.

Learning to identify problems and develop effective solutions is one of the biggest challenges any supervisor faces. At the same time, the skill with which you deal with problems on the job has a direct impact on your effectiveness as a supervisor and on your career success.

The problem-solving methods you will learn in this session can help you identify and resolve work problems more quickly and effectively and, consequently, be more successful in your job.

Key Points:

• Problem solving is an important part of the job of any manager or supervisor.
• The skill with which you solve problems has a direct impact on your effectiveness as a supervisor and your career success.
• Be sure to take advantage of input from employees, colleagues, and others.
• By taking a step-by-step approach and applying a variety of techniques, you can solve any problem.