Mastering Outlook 365 – Expert (2025)
Course Description:
In this course, Microsoft expert Vicky Drewa will show you how to use many of the advanced features built into Outlook to help you work with multiple users and accounts. These include setting up profiles, managing multiple accounts, delegating permission levels, and viewing shared folders. By reviewing the many options and settings available for email and calendars, you will be able to customize your Outlook environment so it works best for you. You’ll also learn how to set preferences for working offline or on slow connections.
Are you looking for some time savers? Learning how to use add-ins, templates, and advanced search techniques will help you work more efficiently and effectively. Customizing flags and Quick Actions options will help you keep track of tasks based on your emails.
Wondering how to manage all your emails? Vicki will show you some great tips on cleaning up your Inbox using archiving and the Clean Up feature, as well as how to customize policies and retention settings for individual emails and folders. You also learn how to customize business cards and share contacts multiple ways.
Improve your Outlook expertise by becoming more proficient in using many of the tools and features Outlook has to offer.
Why “Mastering Outlook 365 – Expert (2025)” Matters:
• Change options for language settings, read receipts, editor settings, and signatures
• Customize Outlook panes and views
• Work offline and set preferences for downloading headers and items
• Manage RSS feeds
• Create and use a new profile
• Add and manage add-ins such as Viva Insights and DocuSign
• Add Loop Components to a message
• Create and save an email template in OFT format
• Delegate folder access and set delegate permission levels
• Use Advanced Find to search for words or set criteria
• Create a search folder from default categories or a custom search folder
• Reduce mailbox size and attachment sizes
• Archive a message
• Use Clean Up Conversations and Clean Up Folder to delete redundant messages
• Assign retention policies for email folders and messages
• Set Quick Actions options
• Change calendar meeting and display options
• Import and export a contact list in CSV file format and map fields
• Share contacts, business cards, and contact folders
