Employee Training for the Healthcare Industry

Course Description:

Good training practice is critical in health care, because employee performance has a direct impact on the well-being of your patients. During this session, we’ll discuss how to assess training needs and how to develop effective training sessions. You’ll also learn best training practices when it comes to training new employees before they begin work, when they first begin work, and beyond.

Why “Employee Training for the Healthcare Industry” Matters:

• Good training can help create a positive atmosphere, whereas poor training can have a direct negative impact.
• Training your employees to meet patient expectations is critical.
• Training positively affects your healthcare organization’s reputation.
• Good training decreases employee turnover and improves retention, which can reduce costs.
• Proper training gets new employees off to a good start and keeps their morale high, making them feel part of your team and providing them with a solid foundation on which to build a successful career with you.

Key Points:

• Good training in the healthcare industry is essential, as the effects of poor training can be devastating. Proper training makes new employees feel part of your team and provides a solid foundation on which to build a successful career with you.
• Lead discussions, encourage participation, and give thoughtful feedback throughout your training sessions.
• Training new employees starts before they begin their first day, and well after their first day.
• Select a mentor for your new staff member who is patient, a good communicator, and a positive role model.
• Don’t give up on employees who are slow to respond to training.