Conflict Resolution for Supervisors

Course Description:

This course focuses on resolving workplace conflicts. When you know how to resolve workplace conflicts effectively, you can save time and turn potentially destructive situations into positive, productive opportunities for growth and development within your work group. Additionally, when you know how to build consensus among employees, you can enhance motivation and cooperation as well as create an atmosphere in which agreement generally prevails over conflict.

Key Points:

• The do’s and don’ts of managing a task conflict​
  Learn strategies and effective techniques to manage through a conflict scenario